Q222 Privacy Policy – Your Data Is Completely Safe With Us

We collect various types of data when you use the q222 platform. This privacy policy clearly explains exactly what data is collected and why.

Personally Identifiable Information

• Name: Your full name as provided at the time of registration.
• Date of birth: Required for age verification.
• Mobile number: Used for account verification and communication.
• Email address: To send important notices and promotions.
• Residential Address: Required for KYC verification.

Financial information

• Mobile Pay, Nagad, or Rocket account number (for payment purposes only).
• Deposit and withdrawal history.
• Bank account details (if bank transfer is used).

Technical Information

• IP address and device information.
• Browser type and operating system.
• Login time and location data.
• Gaming sessions and betting history.

Q222 collects information through several methods. It is our responsibility to keep you informed about each of these.

• Information Provided Directly: Information you provide during registration, KYC verification, or when contacting support.
• Automatically collected data: Through cookies, log files, and tracking technologies while you use the platform.
• From Third Parties: Information received through payment providers or identity verification agencies.
• Device Information: Device information required when using the mobile app.

We never access your microphone, camera, or any other sensitive hardware without your explicit permission.

Q222 uses the information you provide solely for the specific purposes outlined below:

We never sell your data to advertising agencies. You can unsubscribe from promotional emails at any time.

Q222 uses industry-leading security technology to protect your information. Our security measures include:

• 256-bit SSL encryption: Every data transmission is fully encrypted.
• AES-256 data storage: Data stored on our servers is protected with high-grade encryption.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Regular Security Audits: Third-party experts regularly audit our systems.
• Firewall and DDoS protection: Servers are protected against cyber attacks.
• Restricted Staff Access: Only authorized personnel can access sensitive data.

How long data is retained

We retain data in accordance with the following guidelines:

• Active Account Data: Retained for as long as the account remains active.
• Closed account data: retained for a maximum of 5 years as required by law.
• Payment Records: 7 years, as required by financial regulatory authorities.
• Cookies: 30 days to 2 years, depending on type.

Q222 does not generally share your personal information with third parties. However, it may be necessary in the following limited circumstances:

• Payment Providers: Necessary information is shared with Mobile Pay, Nagad, or your bank to process transactions.
• Identity Verification Agency: With licensed agencies for the KYC process.
• Law enforcement agencies: In response to a court order or lawful legal request.
• Game Provider: Minimal technical data is shared with third-party software providers for certain games.

Any third parties we share information with are bound by strict confidentiality agreements and are required to meet our data protection standards.

Q222 uses cookies to keep the website and app running smoothly. Cookies are small text files stored in your browser.

Types of Cookies We Use

• Essential Cookies: Used for login sessions and security purposes. Disabling these cookies will prevent the platform from functioning properly.
• Functional Cookies: To remember your preferences, such as language settings.
• Analytical cookies: To understand which parts of the platform are used most — fully anonymised.
• Security Cookies: To detect fraud and automated attacks.

You can disable non-essential cookies through your browser settings, though this may limit certain features.

As a q222 user, you have full control over your personal data. You may exercise the following rights at any time:

To exercise these rights Help Center go or directly support@q222.online Email us and we will respond within 30 days.

Q222 is strictly for users aged 18 and above. We do not knowingly collect any information from minors.

If a parent believes their minor child has accidentally created an account, please contact us immediately. We will close the account and delete all associated data without delay.

Q222 may update this privacy policy as needed. For any significant changes, we will:

• We will send a notice to your registered email address.
• We will display a notification when you log in to the platform.
• We will update the "Last updated" date at the top of the page.

Continued use of the platform after any changes will be considered your acceptance of the updated Privacy Policy. We recommend checking this page regularly.

For any privacy-related questions, requests, or complaints, please reach out to our dedicated Privacy Team:

If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority.